Sound Obsessions AVU - Lloydminster, Saskatchewan

Alexis B. (.

I had a car starter installed for my Nissan Murano and they were very upfront about their quotes over the phone and easy to book with. I also had to work, so I had family drop it off and pick it up for me and they were very understanding.

Then a few days after the install, I noticed an issue that wasn't there before. I called them about it, worried that because it was technically unrelated to the car starter, that it wasn't included in the warranty. However I told them the issue and they didn't fight me once. There was one sales guy that seemed a bit noncommittal when my dad discussed the issue with him, but the service tech was very honest and helpful. He even offered to repay me for the repair from the dealer if I bring the invoice!

People make mistakes, I'm not one to expect perfection. What I do expect is honesty and accountability, and that service tech had it in spades. I am so very impressed with how he handled the mistake and would recommend this location to anyone, knowing that a mistake won't be gaslit, brushed off or ignored. True integrity is rare these days. Thank you.

Kevin M.

A big shout out to Vaughn for picking out a kick ass sub box, subs, amp and wiring for my Super Duty. He didn’t over sell or under sell, it Is absolutely perfect for that truck.
Also to Matt with his expertise and attention to detail.
These guys are serious about sound and are experts at it.
Right on Gene, a great leader with a great team.

Crooze D.

Man the installer completely blew me away with his knowledge and help setting me up with my new sub and amp and deck. The install was done to perfection. Everything was thought out to make it perfect. They went above and beyond my expectations for quality of work and friendliness and knowledge and made sure I left happy. Going back for front speakers next.

Georgio A.

I had spent close to $4000 on my speakers, amp, custom box and other gear associated with the system. My speakers flake out from left to right intermittently. The only fix is to blast the music up to balance the sound which is F up. They attempted to fix it with no success. Their solution was to buy a head unit another 2K. I wanted my system to have a stock look. I drive 1.5 hours to get to Lloyd and have to take time off work. Spending $4K you think EVERYTHING SHOULD WORK PROPERLY!! I’m still blasting the sound to balance the speakers.

In response to the invoice # I have no clue what it is. Check you're computer database for it.

Kirk D.

After having an issue with the power steering cable coming unplugged, Casey and the installation technician were very accommodating with the problem with the remote starter. This was an unexpected issue that doesn’t happen very often. They offered to pay the bill which was super awesome. This how customer service should be. Top notch. Thanks Casey.

Hungryforester

Brought my car here after having some rattling in my speakers. Matt helped me find a good option for my car and they sound awesome. Installation was same day. Highly recommend matt and his team.

Robert T.

Been there many times for a few installs allways left smiling and very happy 100% recommend anyone looking for sound system installs for their car house ect the owner has an amazing team and they are allways fair for pricing!

Gene G.

Not a great experience. Told Craig my "want list" for an upgraded head unit. Installation did not start till 2+ hours after I brought it in, no backup camera installed, no sirius xm tuner installed, even tho these things were on my list. Installer almost forgot to install remote start, as requested. Picked up my car at 5:45, 15 minutes before closing. Was quoted inaccurately. WATCH OUT FOR THESE GUYS.