Skate Ontario Section Office - Mississauga, Ontario

S F.

My experience with Skate Ontario's leadership and administrative processes has led me to identify several key areas for improvement. A primary concern is the lack of a clear, transparent, and neutral formal complaints process. This absence makes it difficult for members to address sensitive issues with a trusted, unbiased system.

Furthermore, direct communication with the Executive Director on a serious matter was met with a dismissive and unproductive tone, which I perceived as a lack of professional regard. I believe that updating the organization's policies to reflect modern "safe sport" principles, specifically those promoting fair, ethical, and barrier-free systems, would greatly benefit the entire community.

Additionally, it would be highly beneficial for Skate Ontario to hire a registered human resources professional. Entrusting HR responsibilities to an operations person has proven to be an unproductive approach. The recent recruitment process was confusing and inefficient. It was unclear why a candidate would have to apply multiple times for the same role after initially using an "easy apply" function on social media. A dedicated HR professional would streamline such processes and ensure that all candidates are treated with the respect and professionalism they deserve.

Joanne L.

It's very very very very frustrated when you are registering events in this website. The tech support is very stupid and sucks. always have errors when you are rush to do registration.