Shellbrook Home Hardware - Shellbrook, Saskatchewan

Roxy C.

The store itself has lots to offer but is quite disorganized and cluttered. Staff was not overly friendly, no greeting or offerings to help find anything either of the 2 times I was in the store. I spent gift cards plus out of pocket when I was there the first time so the second time, I was returning something - apparently if you use gift cards even for a portion of your purchase, that is the ONLY method of return. Even though I spent $70 cash + $100 gift card and was returning $25 worth of stuff, it HAD to go on a gift card.

The gal helping me with the return did not seem to think customer service was a big deal anymore and was quite snappy with me even though i was polite throughout the whole transaction. She told me I couldn't return electrical. I had 1 light switch too many I had purchased, so it wasn't a huge deal. I said, "No worries, I didn't realize that, sorry," and I got "Well, it's posted all over the store." So now I was also incompetent, according to her.

I will not be returning to this Home Hardware - I will wait until I run into one elsewhere to spend my $25 gift card.

Sammy W.

Very friendly people, I bought a tiller for over $600 for my garden an the one that does the building helped us build my tiller in store to make sure I had all the parts, no questions asked he got right in there an spent a half hour helping, even helped load it, thank you kind sir. I appreciate the kind help if ur lost right now someone is asking, an lots of smiling faces I really enjoy coming to this store

Christine L. (.

Friendly people who were working there.
Very helpful

Sarah R.

They are very helpful 🙂

Phillip W. (. W.

This store is like a mini Costco. Have alot of everything. Staff are very friendly and ready to help. Costs for many things are much higher however. An example would be Covid masks. You would typically spend 20 dollars for a box of 50 but here it's 33 dollars for a box of 20. I don't know the average pricing but when I saw the price of the masks I began to shut away.

Al R.

Nice country store with good selection of products and very nice staff to help you find what you can't yourself. Three visits today and got what I needed every time. Thank you

Jay F.

Nice place. Prices are good. Staff is always willing to help you find what youre looking for. Better than going to canadian tire.

Judy K.

This store always has everything one would need in a small town. If not, the girls will order it in. They are all very pleasant.