Galaxy Cinemas Chatham - Chatham, Ontario

Adresse: 760 St Clair St, Chatham, ON N7L 0E8, Canada.
Téléphone: 5193540282.
Site web: cineplex.com.
Spécialités: Cinéma.
Autres données d'intérêt: Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Places assises accessibles en fauteuil roulant, Toilettes accessibles en fauteuil roulant, Jeux d'arcade, Service de restauration, Toilettes, Restaurant, Cartes de crédit, Cartes de paiement, Paiements mobiles NFC, Cartes de crédit, Convient aux enfants.
Avis : Cette entreprise a 846 avis sur Google My Business.
Avis moyen: 4.3/5.

Emplacement de Galaxy Cinemas Chatham

5193540282

Le Galaxy Cinemas Chatham est un cinéma situé à 760 St Clair St, Chatham, ON N7L 0E8, Canada. Il s'agit d'une destination de choix pour les amateurs de cinéma de tous âges.

L'emplacement du Galaxy Cinemas Chatham est pratique et facilement accessible. Il dispose d'une entrée accessible en fauteuil roulant, d'un parking accessible en fauteuil roulant, de places assises accessibles en fauteuil roulant et de toilettes accessibles en fauteuil roulant. De plus, il y a un restaurant sur place pour répondre à vos besoins de restauration.

Le cinéma propose une variété de services de paiement, y compris les cartes de crédit, les cartes de paiement, les paiements mobiles NFC et les cartes de crédit. Il est également adapté aux enfants, ce qui en fait une destination idéale pour les familles.

Le Galaxy Cinemas Chatham propose une large sélection de films pour répondre à tous les goûts. Que vous soyez fan de films d'action, de comédies, de drames ou de films pour enfants, vous trouverez certainement un film qui vous plaira. Le cinéma dispose également d'une salle d'arcade pour vous divertir avant ou après votre séance de cinéma.

En ce qui concerne les avis, le Galaxy Cinemas Chatham a reçu un total de 846 avis sur Google My Business, avec une note moyenne de 4,3/5. Les clients apprécient la variété des films proposés, la qualité de l'image et du son, ainsi que l'excellent service clientèle.

Avis de Galaxy Cinemas Chatham

Galaxy Cinemas Chatham - Chatham, Ontario

dave fuhrman

2/5

Quite disappointed with the party room service they offer. Had the upstairs "room" and it was not cleaned at all. Tables had leftover cake on them and floor was not vacuumed at all. The window panels have hundred of dead flies on them. Great view!

They take all the kids names and orders when they arrive so when movie previews are able to start they hand out to everyone. Movie started at 11:45 and she started handing out popcorn at 11:50. (She still hadn't taken adults order yet either). Got into the theatre at the last preview, but my wife booked the entire back row (was 18 of us) but our host reserved the middle row... birthday girl wasn't too happy.

After movie, we head back up to the "room" for ice cream cake and presents. They didn't freeze our cake and it could be cut with a napkin. During present time the host came up and asked us to be quiet because this isn't a real room. There are no walls and we see the corridor down below.

When it came time to pay, they included an extra fee that says in our contract is covered, but they fought us on it so we just paid. My wife brought up a few of the concerns to them while paying but the host came out and was defensive.

We have been reimbursed with some movie tickets and pop corn, but when we are paying that much for a party, we expect a lot better service.

Seats were comfortable!

Andrea Vyskocil

5/5

We were greeted by a very kind young man which made the start of the visit really nice. The concessions were very expensive but good thing I had scene points to use. The gentleman who served us at the concessions made using the points super easy. The theatre was pretty clean other than the sticky floors but thats just a movie theatre thing. Over all my fam of 5 had a great time at this theatre.

Matty Kobi

1/5

Terrible service all around! Got up to the front counter to grab a combo to have "Jamie G" the manager ring up my total and scan my membership scene card only to see that the discount was never applied. " Jamie G" was ready to process the transaction when I STOPPED him from processing it because the 20% off cineclub discount didn't go through. He explained to me "there's nothing I can do, this doesn't happen often but your more than welcome to call Scene and get it corrected. I can't apply your discount. Because it's only happened to you and not many customers I can't call." Can't or won't? Or maybe just to careless and lazy to make the effort? He was very dismissive and unprofessional all around. Offered me a popcorn coupon when I wanted nachos and dog combo. I am a loyal scene and cineclub member and pay my fees for my privileges. If there's an issues with processing a discount on their machines, shouldn't it mean that they should fix it?! Why should it be the responsibility of the member to do the leg work. Jamie didn't even want to retry my card again, I had to insist before he reluctantly tried it again, but to no avail didn't work a second time. "Jamie G" further went to try and pull me aside =S from the busy lineup and just kept saying "sorry there's nothing I can do". Was totally unhelpful, unprofessional and extremely standoffish. He seemed almost content with taking the few extra dollars from a loyal member with no care or concern in the world. If this is the way Chatham-Kent Galaxy is planning on continuing to run their operation, than expect alot of complaints and angry customers. All around fail for Cineplex and "Jamie". Terribly unbelievable. Jeeeze bring back AMC Theatres please.

Darrell Bray

5/5

Watched wolverine and deadpool movie in 3D. Was quiet a good experience sound was perfect snacks were delicious especially the buttered popcorn sprinkled with white cheddar cheeze powder.

Laura Bossence (“Laure MacKenzie”)

5/5

Love taking grandkids to the movies

Maddie Parsons

1/5

Your app sucks. i cant even order tickets online because it won’t load thru. tried on 3 different phones with 3 different wifis. please fix it

Tanya Perry

5/5

I was surprised the theater was basically empty.

Simple and easy to get tickets. Concession staff was friendly. The theater was clean and comfortable.

Sarah

4/5

Great theatre. Only complaint is that the lights didn't get turned off during the movie all the way. When I'm watching GHOST BUSTERS and paying $100 for the family to be with me enjoying the ambiance.... lights should be off. We can stay home otherwise.