Down Moon Laser and Design Shop - Ottawa, Ontario

Phil S.

Tried getting this one-off sentimental piece engraved back when a friend’s wedding happened in 2022 and anyone I spoke to at the time seemed disinterested…

Fast forward to yesterday when I found the hammer while clearing out some storage, I found Down Moon online and gave a call. Super friendly, accommodating, and he gave me a quote off of some pictures I sent him.

I was pleasantly surprised to hear how reasonable the price was and that I could drop by the next day.

We collaborated on the specifics in person, it really was a bespoke creation. He enjoys taking on oddball things like this and took the job seriously. Darren, you could probably raise prices for the efforts you put in! 😉

Couldn’t be happier with the outcome, but also the process and service. I absolutely recommend Darren / Down Moon!

Will T.

Darren did an amazing job for me. We sat down in the studio to go over the particular specifications of the job and it came out excellent. Darren's communication was also very prompt and his labour costs very reasonable. I would definitely contract him for other jobs.

Taylor

One of the best customer service experiences I’ve ever had. Darren was very prompt in answering questions regarding getting a watch engraved as a morning day wedding gift for the groom. When overwhelmed by the number of fonts to choose from I simply advised that I was looking for something in cursive and he provided mock-ups of his suggested styles. He even suggested to engrave a hand written signature making it so personalized and special. Cannot recommend enough and will certainly go back in heart beat with any future engraving projects.

Kath C.

Darren offers exceptional service! He pays close attention to detail and cares about the product he delivers. He was prompt in answering my questions, and charges a reasonable price. The cufflinks he engraved for me received many compliments.

Nana B.

10/10 customer service and very fast! Darren was incredibly helpful, so I definitely recommend coming here. He explained the entire process of engraving a leather wallet to me and was very honest and patient throughout. I wouldn’t go anywhere else for engravings. The work was done with a lot of care, which I truly appreciate.

Bob S.

Darren came through for me on a last minute job. He did incredible work, at a fantastic price.
I highly recommend Down Moon Laser & Design!
Thanks again, I will be back. 👍

Ashton C.

I needed to get a nickname engraved on a hatchet relatively quickly for Christmas, and was super lucky in randomly stumbling across Down Moon! Darren was very quick and helpful in his responses. He provided an awesome selection of potential designs when I wasn’t completely sure what I wanted the end product to look like, and was super flexible working on a time for both pickup and drop off. The price was totally reasonable as well. 10/10, would engrave here again!

Ethan F.

Best business experience I have ever had. He is very knowledgeable and made time for me to come in last minute. Amazing quality of work and customer service. Would recommend to anyone and everyone.