Dow & Duggan Log Homes Exports Inc. - Hatchet Lake, Nova Scotia

Tom M.

I bought a Dow & Duggan log home for my own use 30 years ago. Since then, my small development company has built numerous homes of different types of construction, and I have re-established connection with the Dow & Duggan company to build my next home. I’m returning to Dow & Duggan for several reasons. They provide excellent help with the initial planning, including detailed preliminary drawings. They use quality materials, and I especially like their laminated white pine logs which have minimal or no shrinkage. Their pre-cut package can be erected quickly, and I have the option of using my own construction crew. Most importantly, my original Dow & Duggan log home has lived up to all my expectations. I know from experience that a project as large as building a home can go sideways at some point, but no company can stay in business for over thirty years without providing a quality product and the service to back it up. I recommend Dow & Duggan with confidence. Tom Musial, Lakewood Developments

Ashley A.

Extremely disappointed in the after sale service we’ve received from Dow and Duggan. Critical deadlines for issues such as delivery of the log home package and construction start date were missed with little communication. The calculation of materials such as pine siding were done incorrectly, further delaying the project. The metal roof was improperly installed resulting in leakage.

Multiple hidden costs such as the stairs and trim. Once the stairs were purchased separately from Dow and Duggan, they were installed incorrectly by their team and needed to be removed and discarded.

I would strongly advised anyone who considers purchasing a log home package with Dow and Duggan to consider shopping elsewhere. The combination of their lack of integrity in business dealings and poor craftsmanship has caused a lot of additional expense and stress.

Shawn L.

Wendy and I bought a 12 X 16 cabin kit for our spot on the lake. I was a bit overwhelmed with the project but the team at Dow and Duggan gave me the support I needed to get the project finished. We are very glad to have our little escape by the lake. I would highly recommend Dow and Dugan Log Homes and their superior products and service to the customer!!

John B.

Great home with very professional company.

All my questions and proposed changes were answered in a prompt and timely manner. I highly valued their transparency and the quality of the product. The builder was awesome, he and his crew were very skilled, customer focused and professional.

I love my Dow and Duggan home and would have no problem whatsoever in considering g them if I ever wanted to build another.

Great value, no unexpected surprises and a great product.

John Brenton
Nova Scotia

David B.

I phoned the company this morning to make an inquiry as potential Dow& Duggan home owner, and never have I ever received such an unwelcoming greeting, followed by having to confirm my identity to whoever it was on the line. If that's how a potential customer is treated before anything even begins, I'm glad I don't do business now.

Frank S.

I have worked with Dow and Duggan on a log-home project for a German client, and they were a pleasure to deal with. The house is stunning. Will use again.

Niall B.

devon B.